Vibz Age & Teen Safety Policy

Last updated: 2026-05-03 Status: v1 draft pending counsel review.

This policy explains Vibz's minimum age, the special safety defaults that apply to teens (users between 13 and 17), and what parents and guardians need to know.

It supplements (and does not replace) the Privacy Policy, Community Guidelines, and the Trust & Safety page.


1. Minimum age

You must be at least 13 years old to use Vibz. We enforce this both in the app at signup (date-of-birth gate) and on the server (authoritative age check before account creation).

Some jurisdictions impose a higher minimum age. Where local law requires a higher minimum, the local minimum applies.

If we learn that an account belongs to a child under our minimum age, we will close the account and delete the personal information associated with it. To report an underage account, contact safety@marketvibz.com.

2. The teen tier (13–17)

Accounts where the user's declared date of birth indicates an age between 13 and 17 receive a stricter set of defaults than adult accounts. Teen accounts are sometimes referred to as "restricted accounts" in product copy.

Teen-account defaults are applied automatically and cannot be disabled by the user.

3. Default settings for teens

SettingTeen defaultAdult default
Profile discoverabilityLimited; not surfaced to adult strangers in discoveryPublic-by-default with user control
DM from non-followed adultsDisabledUser-controllable (Filter Strangers setting)
Calls from non-followed adultsDisabledUser-controllable
Private group accessNot allowed (cannot create, join, or be added)Allowed
Public group accessAllowed only where the safety rules permitAllowed
Public livestreamingNot allowedAllowed
Token purchasesNot allowedAllowed
Channel subscriptions (paid)Not allowedAllowed
Creator monetizationNot allowedAllowed (with KYC)
View-once / time-expiring secure mediaNot availableAvailable
Sensitive-content filterOn (cannot be disabled)Default on; user-controllable
Personalized adult-oriented recommendationsOffUser-controllable

These defaults match the disclosures in the Privacy Policy, the Community Guidelines, and the Recommender & Feed Transparency page, and are enforced both client-side and server-side.

4. Discovery and recommendations for teens

substance abuse) surface crisis resources first.

See recommender-and-feed-transparency.md for full recommender detail.

5. Reporting and crisis resources

Anyone — teen or adult — can report a user, group, post, or message in-app via the report flow. Reports tagged as relating to child safety, self-harm, or imminent danger are escalated for priority review. See the Trust & Safety page for response targets.

In-app crisis resources:

Ireland): text HOME to 741741.

report.cybertip.org

For other countries we surface region-appropriate hotlines based on the device locale.

6. Parents and guardians

If you are a parent or guardian of a teen using Vibz:

data) by contacting privacy@marketvibz.com and providing a copy of valid government-issued identification and proof of guardianship;

Children's Online Privacy Protection Act (COPPA) if you believe your child gave us their information while under 13 — we will delete it on request;

safety@marketvibz.com.

7. CSAM and child exploitation

Vibz has zero tolerance for child sexual abuse material (CSAM) and any content that sexualises a minor. We:

hash sets (PhotoDNA / NCMEC) at the storage layer;

Exploited Children (NCMEC) CyberTipline as required by U.S. law;

obligations;

solicited CSAM.

If you encounter content involving the exploitation of a child, report it in-app immediately. You may also report directly to NCMEC at report.cybertip.org.

8. Changes to this policy

We will update this page when we add or change teen safety defaults. Material changes will be communicated in the in-app notice center.

9. Contact

For teen-safety questions: safety@marketvibz.com

For privacy and data-rights requests (including COPPA): privacy@marketvibz.com